Place is great. Got mein super fast. Awesome Customer service. As a Mechanics son it hard to find a place you trust going to. I trust this place does good work.
**UPDATE** just to let everyone know, if you had a horrible experience at this place and write a bad review. Steve will (after 2 years) find your personal cell # that's changed 3 times, and will threaten legal action against you for your post that only shows the TRUTH about what's going on at this place. jus thought everyone should know that before they post. my post will remain here due to the truthfulness of it, and me being able to back it w/ at least 4 people....3 of them being his own mechanics.......
Great guy and great staff. Will take care of your car!
Very good service, I've Been taking my car there for years. Great Mechanics
I trusted Steve and always felt a could. My last experience with his shop has caused to regret dealing with him, so I will not be going back there again. I had a bad ac compressor and he told me that he could replace it with a used one. I suggested that he put a new one in, back in April of 2014 of course. He kept insisting that it would work so I trusted him, after all he is the mechanic. Well of course two months ago, my ac compressor blew again, and it was as if he showed no remorse. He told me that of course he would put in the new one now for another thousand dollars, um no thanks, I will pass. SO I decided to just not deal with him anymore. He wasn't trying to offer anything other than a headache so I choose not to deal with him anymore. And those are facts. No complaints from my tune-ups tho.
I brought my 63 thunderbird here to have the transmission rebuilt, and after 2 months of constantly checking on it every other day I finally got to pick my car up. I drove my wife and 2 kids to the mall and on the way up the parking garage my car stopped moving forward. After having it towed back to steves, and another week of waiting he finally said that it was the transmission. When I talked to his mechanic he told me that it was a clutch that went bad in it, and when I asked why it went out, he said because it was the old one.....I figured when you pay $1100 to have a transmission rebuilt, that it would actually be rebuilt. After that, steve offered to get another transmission to replace the old one with. I went along with it because I just wanted my car. It took another 7 months my car to come back toe, and I checked on it every week. Once it was done I went to pick up the car, and steve has the audacity to say he gave me a discount on the transmission, and wanted another $400. This place is a joke, and I don't know how anyone ever takes thier vehicle there.
DO NOT BRING YOUR VEHICLE HERE!!!
Steves Auto Electric Repair is a US Car Repair based in Portsmouth, Virginia. Steves Auto Electric Repair is located at 3700 Turnpike Rd, Portsmouth, VA 23701, USA.
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