Thank you to the team at Special Events Virginia and the wide range of services they offer for all kinds of events. Everything always goes very smoothly. Tammy, Mike, and the entire team there are great to work with!
I received A wonderful follow up call from JOANNE who is part of the office staff I gushed Over in my previous review. She called to assure me that the Owner of VaSpecialevents was not happy with the unusual practices of their staff and that He has made sure that there is no place for such bad customer service in his ranks. Now that’s what I call Good customer service. Even when things don’t quite work out right, apologize and make sure it doesn’t happen again. Thank you JOANNE and Mr. Va special events.
All this to say, for the money I paid Virginia Special Events, I expected better customer service rather than just the bare minimum.
Julie Matthews, Bon Secours
I will Be using you again.
Addendum to first review:
Special Events is the best! ForKids has worked with them for many years and I've personally had the honor to work with Mike and his wonderful team for our past four Art Auctions at the Norfolk Marriott, specifically on set up/pipe & drape and running the casino. I am always in awe by how they always go above the baseline to make sure every need is met and then some. Every single staff person I've ever encountered from the office to the event floor is genuinely kind and beyond accommodating. I highly recommend using their services and/or rentals for any event, large or small. You won't be disappointed.
Mike and his team did a fantastic job with our wedding. Great prices, wonderful staff, and extremely knowledgable. What more can you ask for? Also the tent used was one of the nicest, cleanest tents I have ever seen. Highly recommended. I would have rated them higher if there were more stars! Special Events made our event just that A SPECIAL EVENT! A++++++++++
Let me explain: the two attendants arrived on time, set up and broke down the inflatable promptly. My complaint is when a light rain came through, the two attendants weren’t willing to lift a finger to dry out the very expensive inflatable I had paid for in order for my guests to enjoy it. If it wasn’t for my husband having to change his clothes, grabbing several of my towels and get into the inflatable himself to dry it out, my guests would have never been able to enter into the pooling water giant blow up. Correction, one of the two atttendents decided to help after my husband was struggling to dry both sides while the other attendant stayed glued to his phone in a chair the entire lenght of the event. A neighbor also came to the rescue with his blower to help dry it out as well. After an hour of my rental time had passed my guests were finally able to enjoy the inflatable. And enjoyed themselves THEY DID!
Special Events has set up several high level work events for us and I have been very pleased every time. The staff and crew are very accommodating, professional and polite. It has been a pleasure working with Mike, Tammy, Bill and the entire team! I look forward to working with them for many more events to come.
(Previous 3 star review for October event):
I truly loved the office staff, the equipment and the prices were tolerable. I say TOLERABLE because if the staff that accompanied the 60 foot inflatable obstacle course I paid a mint to rent, would have did more that just sit on their butts, I would have felt I had gotten my money’s worth.
Special Events Entertainment is a US Food place based in Portsmouth, Virginia. Special Events Entertainment is located at 2211 Elliott Ave, Portsmouth, VA 23702, USA.
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