Excellent experience. We went with our invitation card to get the heart shape on top of cake and similar color. Owner suggested the decoration. Very beautiful result. The cake was delicious and they delivered on time. Loved it. We will get more cakes from the SilverSpoon Bakery
I will have to say after running into a slight problem with getting an order , the manager called me after finding out that what was going on that I was unable to get my order for Saturday she called and was so willing to clear up any confusion pertaining to my email phone calls etc. !!! That was very impressive !!! After speaking with her she got my order straight and I was able to pick up my Decendants2 custom made cupcakes for her party!!! I was very pleased!!! She also called to make sure I had picked them up now that's customer service and a person who cares about her customers as well as the representation of her business!!!! I highly recommend!!!
I had this facility make a cake for my son's 20th birthday party. The cake was a huge hit, and lasted less than 24 hours. Will definitely use them for future business.
I definitely do not recommend this business. We entrusted my sisters wedding day cake to them and it was a complete disaster. They gave us the cake in a triangular box which damaged the sides of the cake. The day of the wedding the cake had started sliding and was shaking like jelly before we even were able to transport it to the wedding. It was crooked and looked a mess. The strawberry and vanilla tasted like lemon. When we explained this to the lady who baked it she said that she could not assume responsibility because we did not call the business after hours. I explained that we did not know the business was still open and she she said we still should've called. I also explained that we only discovered that the sides were damaged the night before but found the cake sliding the next morning and called immediately but she still said that we should've known that they were still there after hours. She said it was due to how we transported the cake but clearly the cake had not been moved when we noticed it starting to fall. The cake had cracks in it indicating that the reason it was falling was due to the large cracks in it. I will never return. I suggest that you not entrust your special memories to these people. It was so disappointing.
I am in love with this Bakery. The most delicious thing for me is the Almond Pound Cake. And I tried the Banana Pudding Cake Which is nothing short of deliciousness. (This is for special order only I believe). My 2 favorites.
Silverspoon Bakery is a US Bakery based in Portsmouth, Virginia. Silverspoon Bakery is located at 4715 Portsmouth Blvd, Portsmouth, VA 23701, USA.
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